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YOUR QUESTIONS, ANSWERED

From class structure to memberships,
explore the info you need to train with confidence.

Q: COULD I DO A TRIAL?

Absolutely! Send us a message or click here to book your trial and experience a class firsthand.

Q: I HAVE NO EXPERIENCE, IS IT SUITABLE FOR ME?

Absolutely! Our classes are beginner-friendly, and our trainers will guide you step by step, covering the basics and helping you practice on the pads. If you have any injuries or health conditions, we recommend getting clearance from your doctor before joining.

Q: WHAT EQUIPMENT WOULD I NEED?

You’ll need hand wraps, gloves, shin pads, and a mouthguard.

A groin guard is optional.

 

We offer rental equipment for convenience:

Gloves & shin pads: $8 per day    •    Hand wraps: $4 per day

Trial participants receive all necessary equipment for free

just let us know in advance!

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TigerMT - Website 2026.jpg

Q: WHAT IS THE SCHEDULE LIKE?

Check out our weekly schedule here.

Q: CAN I PAUSE MY MEMBERSHIP IF I’M TRAVELLING?

Yes! You can pause your monthly membership with no questions asked:

  • Up to 3 weeks for a 6-month membership

  • Up to 6 weeks for a 12-month membership

Pauses are available in 1-week blocks.

Q: ARE THERE DISCOUNTS FOR STUDENTS OR NSF?

Yes! We offer 5% off for both students and NSF cardholders.

Q: CAN I ATTEND THE FIGHTER TRAINING CLASS?

Fighter training is by invitation only. It’s a focused four-week

pre-fight program for experienced fighters. Our trainers will assess your skill level and may extend an invitation if it’s a good fit.

Q: ARE YOU CLOSED ON PUBLIC HOLIDAYS?

We are closed on:  New Year’s Day , Christmas Day, The first day of Chinese New Year ​

On other public holidays, including Chinese New Year Eve,

Christmas Eve, and New Year’s Eve, we operate on a modified schedule.

TERMS & CONDITION

(Applicable to all outlets operated by the Company)

1. DEFINITIONS

1.1 “Company” refers to the operator of all gyms, training facilities, and services under the brand, including all present and future outlets.

1.2 “Member” refers to any individual holding an active membership, package, or personal training arrangement with the Company.

1.3 “Commitment Period” refers to the minimum contractual duration selected at the point of purchase.

1.4 “Training Month” refers to a recurring monthly period calculated from the Member’s billing or charge date.

1.5 “Standard Rates” refers to the Company’s prevailing non-promotional membership prices.

2. GENERAL

2.1 All memberships, packages, and services are personal, non-transferable, and non-refundable except as expressly stated herein.

2.2 Fees are payable regardless of attendance, utilisation, holidays, illness, travel, or non-usage.

2.3 The Company reserves the right to amend these Terms & Conditions (“T&C”) at any time.

Updated T&C shall take effect upon publication on the Company’s website or at its premises.

2.4 The Company reserves the right to modify class schedules, trainers, outlets, facilities, and operations at its discretion.

3. MEMBERSHIP TYPES & USAGE

3.1 Unlimited Membership

a. Members may attend up to two (2) group classes per day.

b. Attendance is subject to class capacity, booking rules, and operational requirements.

3.2 Limited Memberships (Including 2× Per Week)

a. A 2×-per-week membership is capped at nine (9) classes per Training Month.

b. Training Months are calculated from the billing date.

c. Unused classes do not roll over and are forfeited at the end of each Training Month.

3.3 Platinum Membership

a. Platinum Members may attend classes at all Company-operated outlets, subject to class capacity and booking rules.

b. Cross-outlet access does not guarantee priority placement.

4. SELF-TRAINING & FACILITY USE

4.1 Self-training access is strictly limited to Unlimited Membership holders only.

4.2 Self-training is permitted during official opening hours and is subject to:

         • ongoing classes, safety considerations, and staff instructions.

4.3 Self-training does not include private coaching, reserved equipment, or priority usage.

4.4 Members on non-Unlimited memberships are not permitted to use the facilities outside scheduled classes.

4.5 The Company reserves the right to restrict or suspend self-training access at any time.

5. CLASS BOOKINGS & CANCELLATION

5.1 Class attendance is subject to capacity limits and booking requirements.

5.2 Members must cancel booked classes at least one (1) hour before the scheduled start time.

5.3 Late cancellations or failure to attend (“No-Show”) shall incur a SGD $10 fee per class.

5.4 The Company may deduct such fees from stored payment methods or require settlement before further bookings.

5.5 Late arrivals may be denied entry without refund.

6. FREEZE & EXTENSION POLICY

6.1 Monthly-Paid Memberships (Freeze)

All freezes must be requested in advance and are granted strictly in blocks of one (1) week only.

3-Month Membership: up to 1 week

6-Month Membership: up to 3 weeks

12-Month Membership: up to 6 weeks

Unused freeze entitlement is forfeited upon expiry.

6.2 Upfront-Paid Memberships (Extension)

4-Month Package: extend up to 1 week

6-Month Package: extend up to 3 weeks

9-Month Package: extend up to 4 weeks

12-Month Package: extend up to 6 weeks

Extensions are non-convertible to cash or refunds.

7. PERSONAL TRAINING (PT)

7.1 General

a. PT sessions are non-transferable and subject to trainer availability.

b. Missed sessions without sufficient notice shall be deemed consumed.

7.2 Monthly-Paid PT Packages – Validity

Validity is calculated from the date of the first consumed PT session.

12-Month Monthly PT Plan: total validity 18 months

6-Month Monthly PT Plan: total validity 12 months

Unused PT sessions after the validity period are forfeited.

7.3 Upfront-Paid PT Packages

All upfront-paid PT packages carry a 12-month validity, unless otherwise expressly stated.

8. HYBRID TRAINING PACKAGES (GROUP + PT)

8.1 Hybrid packages include a combination of group classes and personal training sessions.

8.2 PT slots under Hybrid packages are fixed (day and time).

8.3 PT slots cannot be changed, swapped, or rescheduled.

8.4 Unused PT sessions do not roll over to subsequent months.

8.5 Missed PT sessions are deemed consumed.

9. CONTINUATION AFTER COMMITMENT PERIOD

9.1 For Unlimited, Platinum, 2×-per-week, and Hybrid memberships, upon completion of the Commitment Period, the membership shall automatically continue unless valid termination notice is given.

9.2 Any upfront payment covers only the Commitment Period. Post-commitment usage will be billed on a recurring basis.

9.3 The Company reserves the right to adjust post-commitment rates in line with regular membership prices, subject to reasonable notice.

9.4 Continued use of the facilities constitutes acceptance of the ongoing rate.

10. TERMINATION & EARLY CANCELLATION

10.1 After Commitment Period

a. One (1) month notice is required for termination.

b. Termination takes effect after the notice period.

10.2 During Commitment Period

a. One (1) month notice is required; and

b. An additional one (1) month of membership fees shall be payable as a termination fee.

10.3 General

a. Termination must be submitted in writing.

b. Non-attendance, freeze, or suspension does not constitute termination.

c. Free gifts, discounts, or promotions shall be deducted at full assigned value upon early termination.

11. LOCKERS & EQUIPMENT RENTAL

11.1 Lockers, equipment, and rental items are provided for convenience only.

11.2 Use is entirely at the Member’s own risk.

11.3 The Company shall not be responsible for loss, theft, or damage.

12. CONDUCT & DISCIPLINE

12.1 Members must comply with all gym rules, safety instructions, and staff directions.

12.2 The Company reserves the right to suspend or terminate memberships without refund for misconduct or unsafe behaviour.

13. HEALTH DECLARATION & LIABILITY

13.1 Members acknowledge that martial arts and fitness training involve inherent risks, including serious injury or death.

13.2 Participation and facility usage are undertaken entirely at the Member’s own risk.

13.3 The Company, its directors, employees, trainers, and agents shall not be liable except where liability cannot be excluded by law.

13.4 Members confirm they are medically fit to participate.

14. PHOTO & MEDIA CONSENT

14.1 Members consent to being photographed or recorded during training or events.

14.2 Such media may be used for marketing and promotional purposes without compensation.

14.3 Consent is granted worldwide and in perpetuity unless withdrawn in writing.

15. GOVERNING LAW

15.1 These T&C shall be governed by and construed in accordance with the laws of Singapore.

15.2 The courts of Singapore shall have exclusive jurisdiction.

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© TIGER MUAY THAI SINGAPORE. All rights reserved 2024

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